Shipping Information:

To show appreciation to our customers, we offer FREE SHIPPING for every order placed online.

Refund, Returns and Cancellation Policies:

Your product(s) will be checked prior to dispatch. Should your product arrive damaged, inform us in writting, within 7 days and we will call you to arrange a replacement. Returned items must be UNUSED and in the ORIGINAL PACKAGING. We will not refund without the original copy of your reciept. Please retain your credit card reciept as your record of the transation.

The terms and conditions do not affect your statutory rights.

Cancellation

Orders once placed cannot be cancelled. To help you choose the correct product all sizes are given. Please call or e-mail if you have any questions, we are happy to help.

Frequently Asked Questions:

Contractor's Discount
No one will work harder for builders than Western Chandelier. To prove it, we offer our builders a significant discount on all your lighting, landscape lighting, and accessory needs. Combine that with our outstanding service and you'll wonder how we've been able to offer this kind of value for more than 100 years!

Selection
When your buyers choose Western Chandelier, they'll receive a wide selection of the latest manufacturers. We'll help them find the solution for every lighting and accessory need. We'll even help them with custom-created solutions.
For more than 100 years we've helped new home buyers fall in love with lighting, fans, and accessories. We have the selection customers want in the newest styles. In short, we carry the lines from our manufacturers that will help accentuate the beauty of the house you're building.

KC Big Program
Western Chandelier is proud to offer numerous builder incentive programs. From our Model Home program to the KC Big program, we'll reward you for using us! We're a proud member of the Home Builder's Association (HBA) and are proud of our ability to serve the building community for more than 100 years.
KC Big Program
We're the only lighting distributor in the KC Big network so why not have the purchases your customers make help reward you? Ask one of our lighting consultants about the KC Big network program.

Locations/Hours
14975 Metcalf Overland Park, KS 66223 913.685.2000
Hours:
Monday, 9am - 8pm
Tuesday, 9am - 5pm
Wednesday, 9am - 5pm
Thursday, 9am - 8pm
Friday, 9am - 5pm
Saturday, 10am - 4pm
Sunday, Closed